Help Center

Find answers to your questions about LLM Pulse

FAQ

How LLM Pulse Works

LLM Pulse is a platform designed to help you understand how your brand, product, or company appears inside large lang...

FAQ

How are metrics calculated at LLM Pulse?

When AI assistants like ChatGPT, Perplexity, or Google’s AI answer questions about topics in your industry, are they ...

FAQ

How are Sentiment and Net Sentiment Scores calculated?

LLM Pulse analyzes sentiment at the response level first, then aggregates it to give you meaningful insight...

FAQ

What is a Citation?

In LLM Pulse, Citations refer to the domains or URLs that large language models reference as sources when generating ...

FAQ

What is a Brand Mention?

In LLM Pulse, a Brand Mention refers exclusively to an explicit reference to a brand, such as a company or product na...

User flows

How to delete a project

To delete a project in LLM Pulse, first, go to the “Project Settings” section located in the left sidebar under “Pref...

User flows

How to invite team members

You can add team members to your LLM Pulse account from the “Team members section”. This option is available in the u...

User flows

How to add prompts to a project

Adding prompts in LLM Pulse is intentionally simple. You can create them in several ways, depending on how structured...

FAQ

Why don’t my ChatGPT chats show citations?

If ChatGPT doesn’t display citations, it’s because the AI answered using its existing knowledge rather than conductin...

FAQ

Why does Google AI Overviews show “No results”?

We show Google AI Overview as “no results” for some prompts because Google decides on a case-by-case basis whether to...

FAQ

When does prompt data update?

LLM Pulse runs scheduled updates for all accounts to track your prompts across AI models: Update schedule: Weekly acc...

User flows

How to create a project

In this page we will explain step by step how to create a project in LLM Pulse 😀 Let’s get started! Start: From the d...