Help Center

Help Center

Browse guides, tutorials, and answers about LLM Pulse: how to track brand visibility, read your metrics, set up integrations, and get the most out of the platform.

Account & Team

Account Settings

Account Settings lets you manage your personal profile, security, and display preferences. Access it from the user me...

Enterprise

Full whitelabel: run LLM Pulse under your own brand

Full Whitelabel lets you rebrand LLM Pulse completely with your own identity. Your clients see your brand, your domai...

Tools

GEO Testing

GEO Testing helps you measure the real impact of your SEO and content changes on AI visibility. Instead of guessing w...

FAQ

How LLM Pulse Works

LLM Pulse is a platform designed to help you understand how your brand, product, or company appears inside large lang...

User flows

How to delete a project

To delete a project in LLM Pulse, open Project Settings from the left sidebar under Preferences, then use the Delete ...

Organization

Manage competitors and matching names

The Competitors page lets you manage the brands you track alongside yours. Add competitors manually, use AI suggestio...

Content & Recommendations

Recommendations: an action plan to improve AI visibility

Recommendations provides AI-generated, evidence-based suggestions to improve your brand's visibility in AI search. It...

Integrations & API

REST API Overview

The LLM Pulse REST API provides programmatic access to all your AI visibility data. Use it to build custom dashboards...

Reports & Analysis

Sentiment Analysis: how positively AI describes your brand

Sentiment Analysis classifies how AI models discuss your brand and shows how many detected mentions have a sentiment ...

Core Analytics

The Overview dashboard: your AI visibility over time

The Overview is the main analytics page for each project. It shows your brand's AI visibility trends over time with i...

Getting Started

Welcome to LLM Pulse

LLM Pulse is an AI search visibility and reputation platform. It helps brands monitor how they appear across AI-power...

Reports & Analysis

AI Model Comparisons: visibility across ChatGPT, Gemini & Perplexity

AI Model Comparisons also called AI Model Insights is a matrix view that compares brands and competitors across all t...

Account & Team

Billing & Plans

Billing & Plans is where you manage your subscription. View your current plan, upgrade or downgrade, and access the S...

Getting Started

Create your first AI visibility project

A project in LLM Pulse represents a brand or website you want to track across AI search engines. The onboarding wizar...

Content & Recommendations

GEO Writer (formerly Content Intelligence)

GEO Writer uses AI to generate content based on YOUR account data. Unlike generic AI writing tools, it has access to ...

FAQ

How are metrics calculated at LLM Pulse?

When AI assistants like ChatGPT, Perplexity, or Google’s AI answer questions about topics in your industry, are they ...

User flows

How to invite team members

Add team members to your LLM Pulse account from the Team Members page, with unlimited seats on every plan. Invite tea...

Integrations & API

LLM Pulse CLI: query AI visibility data from the terminal

The LLM Pulse CLI provides command-line access to your AI visibility data. Use it for scripting, automation, and inte...

Tools

Prompt Research

Prompt Research is the central hub for adding prompts to your project. It presents 9 different methods as visual card...

Core Analytics

Track which sources AI models cite for your brand

Citations are the URLs that AI models reference when generating responses. Tracking citations helps you understand wh...

Organization

Work with multiple projects, brands & locales

LLM Pulse supports multiple projects within a single account. Each project represents a brand or website you want to ...

Getting Started

Add competitors to benchmark AI share of voice

Competitors let you benchmark your brand's AI visibility against other players in your market. LLM Pulse tracks their...

Reports & Analysis

AI Traffic: measure the visits AI search sends to your site

AI Traffic connects your web analytics to LLM Pulse, showing how much traffic AI search engines send to your website....

Account & Team

Buy Extra Prompts or Projects

Need more capacity than your plan includes? Self-serve add-ons let you add extra prompts or projects on top of your p...

Tools

GEO Optimization Suite

The GEO Optimization Suite is a collection of 9 tools designed to help you optimize your website for AI search engine...

FAQ

How are Sentiment and Net Sentiment Scores calculated?

LLM Pulse analyzes sentiment at the response level first, then aggregates it to give you meaningful insights across y...

User flows

How to add prompts to a project

Adding prompts in LLM Pulse is intentionally simple.

Integrations & API

How to Use the Looker Studio Connector

Connect LLM Pulse to Looker Studio to build and share live AI visibility dashboards: step-by-step setup, available fi...

Tools

Annotations: mark events on your AI visibility charts

Annotations let you mark important events, content updates, PR campaigns, product launches, directly on your timeline...

Account & Team

API keys: authenticate the REST API, MCP & CLI

API Keys authenticate your programmatic access to LLM Pulse data. Use them with the REST API, MCP integration, Looker...

Integrations & API

Connect Your AI via MCP (ChatGPT, Claude & More)

MCP (Model Context Protocol) lets you query your LLM Pulse data from inside ChatGPT, Claude, Gemini, Cursor, and othe...

User flows

How to create a project

A project is how you track one brand across AI search engines. This guide walks through creating one in LLM Pulse, fr...

Reports & Analysis

Reputation Reports: how AI models perceive your brand

Reputation Reports provide a comprehensive AI-generated analysis of how your brand is perceived across multiple dimen...

Getting Started

Understand your AI visibility dashboard

The Dashboard is your home base in LLM Pulse. It shows a summary of all your projects with key metrics at a glance, p...

FAQ

What is a Citation?

In LLM Pulse, Citations refer to the domains or URLs that large language models reference as sources when generating ...

Account & Team

Export your data to CSV and Excel

LLM Pulse lets you export your data to CSV and Excel formats for offline analysis, reporting, or integration with oth...

Integrations & API

How to Use the Power BI Connector

Connect LLM Pulse to Power BI with the private beta Power Query connector for AI visibility dashboards and scheduled ...

Tools

LLM Pulse Agent (AI Chat Assistant)

The LLM Pulse Agent is an in-app AI analyst. Ask it anything about your project data in plain language, in any langua...

Reports & Analysis

Mobile App Store Analysis: when AI cites your App Store & Google Play apps

Mobile App Store Analysis tracks when AI models cite your mobile apps from the App Store or Google Play. This feature...

Getting Started

Submit a Support Ticket

LLM Pulse has a built-in support ticket system. Submit questions, report issues, or request help directly from the pl...

FAQ

What is a Brand Mention?

In LLM Pulse, a Brand Mention refers exclusively to an explicit reference to a brand, such as a company or product na...

Reports & Analysis

ChatGPT Shopping: track your products in ChatGPT results

ChatGPT Shopping tracks the products that ChatGPT recommends in response to your prompts. It shows product titles, pr...

FAQ

Why don’t my ChatGPT chats show citations?

If ChatGPT doesn’t display citations, it’s because the AI answered using its existing knowledge rather than conductin...

Reports & Analysis

Reddit Intelligence: the Reddit threads AI cites about your brand

Reddit Intelligence surfaces the Reddit threads AI models cite when answering your tracked prompts, so you can see wh...

FAQ

Why does Google AI Overviews show “No results”?

We show Google AI Overview as “no results” for some prompts because Google decides on a case-by-case basis whether to...

Reports & Analysis

ChatGPT Ads: track sponsored ads in your category

ChatGPT now shows sponsored ads inside its responses. LLM Pulse captures every ad returned for your tracked prompts s...

FAQ

When does prompt data update?

LLM Pulse runs scheduled updates for all accounts to track your prompts across AI models:

Reports & Analysis

Agent Analytics (AI Bot Crawler Tracking)

Agent Analytics shows which AI crawlers are hitting your website and how often. Connect Cloudflare or Bunny CDN, set ...

FAQ

Should I track daily, weekly, or monthly?

LLM Pulse supports daily, weekly, and monthly tracking. Weekly is the default because it captures real trends without...

Reports & Analysis

Custom Reports (Shareable Links and Weekly Emails)

Compose a report from your LLM Pulse charts, publish it as a shareable link anyone can open, and schedule a weekly em...

Reports & Analysis

Query Fan-Out: the searches AI models run to answer prompts

When an AI model answers a prompt, it often runs several internal web searches first. Query Fan-Out shows you those s...

Reports & Analysis

Owned Media (YouTube, Apps & Social Citations)

Owned Media shows how often AI models cite the channels you own, your YouTube channel, App Store and Google Play list...

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