Last Updated: July 15, 2026
To provide LLM Pulse, we work with trusted third-party companies (sub-processors) that process some data on our behalf. We require each of them to protect your data and to use it only to provide their service to us. The table below lists the main sub-processors we use and what they are used for. Some providers (such as analytics and advertising tools) only load after you give consent through our cookie banner.
| Provider | Purpose | Data Processed | Region |
|---|---|---|---|
| OpenAI | AI-powered features such as the in-app Agent, content drafting, automated support replies, tagging and translation | Prompt and ticket content you submit | United States |
| OpenRouter | Routing requests to third-party AI models for multi-model features such as reputation reports and research | Brand, domain, industry and competitor details you configure | United States |
| Stripe | Processing payments, subscriptions and invoices | Name, email, billing address, tax ID and payment details | United States and EU |
| Mailgun | Sending service, account and report emails and measuring delivery | Email address, name and message content | European Union |
| Cloudflare | Content delivery, security protection and file storage | Uploaded files (avatars, logos, exports) and request metadata | Global |
| Hetzner | Hosting our application servers and databases | All application data needed to run the service | European Union (Germany) |
| Sign in with Google and, only after consent, advertising and consent-mode tags | Google account email, name and, with consent, advertising identifiers | United States | |
| PostHog | Product analytics, loaded only after you give consent | Account ID, email, plan, role, signup date, product-usage events, page URLs, device data and session recordings | United States and EU |
| Plausible | Privacy-friendly website analytics | Aggregated, cookieless data with no personal identifiers | European Union |
| FirstPromoter | Affiliate and referral tracking, loaded only after you give consent | Referral and signup attribution | United States |
Some of these providers are located outside the European Economic Area. Where that is the case, we rely on appropriate safeguards, such as the European Commission Standard Contractual Clauses, so that your data continues to receive an adequate level of protection.
We may update this list as our service evolves. Where we have a data processing agreement with you, we will give advance notice of new sub-processors as required so you can review them.
If you have questions about our sub-processors or wish to make a data protection request, please contact us.
LLM PULSE SL
Passeig de Gràcia 53, Ático 1ª
08007 Barcelona, Spain
Email: info@llmpulse.ai