Flat and CSV output for BI tools (v1.20.0). Read endpoints now accept an optional output parameter: output=flat returns the same metadata plus rectangular columns and rows, and output=csv returns those rows as text/csv. This lets Tableau (through its REST API Connector), Excel, Google Sheets and warehouse loaders read the API without code that walks the nested JSON. /metrics/sov also accepts view=over_time|current|breakdown. Omitting output returns the exact response existing integrations already receive. Errors are always JSON, percentages stay on the 0-100 scale, paginated endpoints expose X-Total-Count, X-Page and X-Per-Page headers, and flat output is capped at 200,000 rows.